Dave Gould

Portfolio: Ceterus | HireIQ | Interactive Advisory | Orderly | Predikto | SafeGuard Privacy | Spotright | Springbot | Trajektory | Vocalocity

Dave Gould is a General Partner at TechOperators. Having held leadership roles with start-ups and larger technology companies, Dave offers a broad range of experience that touches every aspect of the business. As a proven industry leader with a breadth of knowledge in launching and growing businesses in emerging markets, he possesses sound experience in predicting market developments, setting and adjusting strategies, and leading organizations amidst changing market dynamics.

Dave was formerly the Chairman & CEO of Witness Systems. During his eight-year tenure, he led the company through a successful IPO (Red Herring #13 in 2000) and to a leading position in the workforce optimization market. Witness grew to nearly $220 million in annual revenue through solid execution and successful acquisitions, with operating margins in the 20% range. The company was sold in the spring of 2007 to Verint for ~ $1.1 billion.

Dave joined Witness Systems from Boston-based InStream Corporation, acting as Chairman & CEO of the early-stage eCommerce company targeting the healthcare market. Prior to his roles there, he served as president of DCA’s Remote Access Division and held management positions with Management Science America (MSA). Dave holds a bachelor's in economics degree from the University of Pennsylvania and an MBA from Emory University.

There are a lot of things that go into building a great business. I feed off the founders’ passion and optimism, but my main value to founders is helping them with the analysis and strategic planning they need.

Paying attention to details. Following up. Understanding the numbers. Those are my superpowers.

I’ve had the good fortune to lead several companies’ successful exits – one an acquisition and one an IPO. Having good information and learning how to interpret it can add tremendous value to a company’s plan, and I help CEOs extract that value.

The “investment business” can be a hard, cold industry. Having lived in the shoes of our companies’ CEOs, I am able to see both sides and offer balanced advice.

When I’m not doing business, I’m usually out searching for good food and wine to share with my family.

 Team